ATW Designs Terms and Conditions

Communicating During Stages of the Project

You must establish ONE point of contact! The point of contact ("POC") is the one person from your company that will work and communicate directly with the Web Design / Developement Team. This is very important. Having more than one POC can lead to confusion and extra development time!

You will be notified by e-mail when an update is completed as per your request, and as each phase of the project is completed.

Billing & Payments

Free initial consultation

One half (50%) of the total invoice is due upon commencement of the project. The remaining balance (50%), adjusted for any changes, will be invoiced upon delivery of the working website.

If you request additional work beyond the scope of the original proposal, your overall cost will increase, and the development time will be adjusted (most likely affecting/delaying the project completion deadline).

Cashier's Checks, Money Orders, Credit Cards will be accepted.

For hourly priced work, you will be billed by the minute with a minimum of 15 minutes

I send out electronic invoices for payment by e-mail.

I prefer instant message and e-mail communication, which helps facilitate the documentation of design/project discussions. I realize that this may not always be appropriate, and will schedule phone conversations as needed. You can always call in an emergency situation.

I am available by e-mail 24 hours a day and by phone from 8:30am-5:30pm. I would be happy to schedule a time outside of these hours if needed.

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